Order Custom Rugs

Bisha Rugs

Last updated: 1 Jan 2026

Welcome to Bisha Rugs. These Terms of Service (“Terms”) govern your access to and use of our website, bisharugs.com (the “Site”), and any purchases made through it.

By accessing our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Conditions

Bisha Rugs reserves the right to refuse service to anyone for any reason at any time, in accordance with applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content without our express written permission.

2. Products & Craftsmanship

Our rugs are handcrafted using traditional techniques. As a result:

• Minor variations in color, texture, size, and pattern are natural and celebrated

• These variations are not considered defects but part of the rug’s unique character

Product images are provided for reference only. While we strive for accuracy, colors may vary due to screen settings and lighting.

3. Pricing & Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We accept payments through secure third-party providers such as Shopify Payments, PayPal, Wise, or bank transfer, depending on availability.

Bisha Rugs reserves the right to update pricing, product availability, or descriptions at any time without prior notice.

4. Custom & Made-to-Order Rugs

Custom and made-to-order rugs are produced specifically for you based on approved specifications.

Once production has begun:

• Orders cannot be canceled

• Payments are non-refundable

We will share timelines and confirmations before production begins.

5. Shipping & Delivery

We ship domestically within the United States and internationally where applicable.

Delivery timelines are estimates and may vary due to customs clearance, logistics delays, or unforeseen circumstances. Bisha Rugs is not responsible for delays outside our control.

Any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

6. Accuracy of Information

We make every effort to ensure that information on the Site is accurate and current. However, we do not guarantee that all content is error-free, complete, or up to date.

We reserve the right to correct errors or omissions at any time without liability.

7. Intellectual Property

All content on this Site — including text, images, designs, logos, and branding — is the exclusive property of Bisha Rugs and may not be used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Bisha Rugs shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site following changes constitutes acceptance of the revised Terms.

11. Contact Information

For questions regarding these Terms, please contact:

Bisha Rugs

Email: Love@bisharugs.com

Website: https://bisharugs.com