Privacy Policy

Bisha Rugs

Last updated: 1 Jan 2026

At Bisha Rugs, we value craftsmanship, heritage, and trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from bisharugs.com (the “Site”).

By using our Site, you agree to the practices described below.

 

1. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information, including:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers; we do not store card or bank details)

This information is referred to as Order Information.

 

Device & Usage Information

When you visit the Site, we automatically collect certain information about your device, including:

  • IP address

  • Browser type and time zone

  • Cookies and similar technologies

  • Pages viewed, products browsed, and referring websites

This information is referred to as Device Information.

 

2. How We Use Your Information

We use your personal information to provide a seamless and premium shopping experience, including to:

  • Process and fulfill orders, including custom rug requests

  • Arrange shipping, delivery, and invoicing

  • Communicate with you regarding your order or inquiries

  • Provide customer support and after-sales service

  • Screen transactions for fraud or security risks

 

We use Device Information to:

  • Improve website performance and user experience

  • Understand customer preferences and browsing behavior

  • Optimize marketing, advertising, and brand communications

  • Maintain site security and prevent misuse

 

3. Sharing of Personal Information

We share your information only with trusted third parties necessary to operate our business, including:

  • Shopify, our ecommerce platform

  • Payment processors such as Shopify Payments, PayPal, Wise, or other secure providers

  • Shipping and logistics partners

  • Analytics and advertising partners (such as Google Analytics and Meta platforms)

We may also disclose personal information when required to comply with applicable laws, regulations, legal requests, or to protect the rights and safety of Bisha Rugs and our customers.

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, enhance user experience, analyze traffic, and support marketing efforts.

You may manage or disable cookies through your browser settings. Please note that restricting cookies may affect certain features of the Site.

 

5. Marketing & Behavioral Advertising

We may use your information to deliver curated marketing communications and advertisements that reflect your interests.

You may opt out of targeted advertising through:

  • Google Ads settings

  • Meta (Facebook & Instagram) ad preferences

  • Browser privacy controls

Opting out does not eliminate all advertising, but it may reduce personalization.

 

6. Do Not Track Signals

At this time, we do not alter our data collection or usage practices in response to “Do Not Track” signals from web browsers.

 

7. Your Rights (United States & California Residents)

If you are a U.S. resident, including residents of California, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of certain data uses, where applicable

To exercise these rights, please contact us using the details below.

 

 

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take data security seriously, no method of online transmission or storage is entirely secure.

 

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised date.

 

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact:


Bisha Rugs

Email: Love@bisharugs.com

Website: https://bisharugs.com